Terms of Service

These Terms of Service (the "Terms") are a binding agreement between you and SalonFawn ("SalonFawn," "we," "us"), covering your access to and use of the SalonFawn website, application, and related services (together, the "Service").

By creating an account, connecting a social media account, or otherwise using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Our Privacy Policy explains how we collect, use, and share information, and is incorporated into these Terms by reference.

The Service lets you upload photos and videos of your work, generates captions and post drafts using artificial intelligence, and, with your approval and permission, publishes those posts to social media accounts you have connected.

SalonFawn is a tool that assists with content creation and scheduling. It does not guarantee any particular result, including engagement, reach, follower growth, bookings, or revenue.

You must be at least 18 years old to use the Service. If you use the Service on behalf of a business, you represent that you have the authority to bind that business to these Terms, and "you" refers to both you and that business.

You are responsible for the accuracy of the information you provide, for keeping your login credentials confidential, and for all activity that happens under your account. Tell us promptly at support@salonfawn.com if you believe your account has been accessed without your permission.

You may not share your account with someone outside your business, or resell access to the Service, unless we have agreed to it in writing.

The Service works by connecting to third-party platforms such as Instagram, Facebook, and Google. When you connect an account, you authorize us to access and use that account on your behalf for the purposes you have approved, for example reading your profile information, retrieving media, and publishing posts.

You represent that you own each connected account or are authorized to act for the person or business that does. Your use of those platforms remains governed by their own terms and policies, and we are not responsible for their availability, decisions, or actions. A platform may change its API, restrict access, or remove content at any time, and that may affect what the Service can do.

You can disconnect any account at any time from your SalonFawn settings, or by revoking access from the platform's own security settings.

If you sign in with Google or connect a Google account, we request only the permissions the Service needs to do the work you have asked for, and we use that access only to provide and improve features you are actively using.

We do not sell data obtained through Google APIs, use it for advertising, or allow humans to read it except with your explicit permission, for security purposes, to comply with applicable law, or where the data has been aggregated and de-identified. You can revoke our access at any time through your Google Account permissions page.

You keep ownership of the photos, videos, text, brand assets, and other material you upload or connect ("Your Content"). We claim no ownership over it.

You grant us a non-exclusive, worldwide, royalty-free license to host, store, reproduce, modify, and transmit Your Content, solely to operate and provide the Service to you, for example to analyze an image so we can write a caption for it, to reformat a video for a platform's requirements, or to publish a post to an account you connected. This license ends when you delete the content or close your account, except for copies retained in routine backups for a limited period, and for anything already published to a third-party platform.

You represent that you have the rights to Your Content, including any necessary permission from people who appear in it. Photographs of clients are your responsibility: make sure you have their consent before uploading or publishing images of them.

The Service uses AI models, including models operated by third parties, to generate captions, edits, and post drafts ("Output"). As between you and us, you own the Output generated for your account, subject to these Terms and the rules of the platforms you publish to.

AI output can be wrong, generic, or inappropriate for a given context. Similar output may be generated for other users. You are responsible for reviewing anything before it is published under your name, and for making sure it is accurate, lawful, and appropriate for your audience. Where you enable automatic publishing, you accept that content may go out without individual review, and you remain responsible for it.

You agree not to use the Service to:

• Upload or publish content you do not have the rights to use, or that infringes someone else's intellectual property or privacy.
• Publish content that is unlawful, harassing, hateful, defamatory, deceptive, or sexually explicit.
• Make false claims about services, results, credentials, or pricing.
• Violate the terms, policies, or automation rules of any connected platform, including engagement manipulation or spam.
• Reverse engineer, scrape, or attempt to extract the underlying models, prompts, or source code of the Service.
• Interfere with the Service's operation, security, or other users' access to it.
• Use the Service to build or train a competing product.

Paid plans are billed in advance on a recurring monthly basis at the price shown at checkout, through our payment processor. By subscribing, you authorize us to charge your payment method on each renewal date until you cancel.

Subscriptions renew automatically. You can cancel at any time from your account settings; cancellation takes effect at the end of the current billing period, and you keep access until then. Except where required by law, payments are non-refundable and we do not prorate partial months.

We may change prices with at least 30 days' notice before the change applies to your next renewal. If you do not agree to a new price, you can cancel before it takes effect. You are responsible for any applicable taxes.

If a payment fails, we may retry it and may suspend or downgrade your account until the balance is settled.

We sometimes offer free trials, free accounts, or sample posts created for prospective customers. These are provided as-is and may be modified or discontinued at any time. If a free trial converts to a paid plan, we will tell you before charging you, and you can cancel beforehand.

The Service itself, including our software, models, prompts, designs, and the SalonFawn name and logo, belongs to us and our licensors. We grant you a limited, non-exclusive, non-transferable, revocable right to use the Service during your subscription, in line with these Terms. No other rights are granted.

If you send us ideas or suggestions about the Service, we may use them without restriction or obligation to you. Please don't send us anything you consider confidential.

We aim to keep the Service running reliably, but we do not promise uninterrupted availability. We may modify, add, or remove features, and may schedule maintenance. If we discontinue a material part of the Service, we will give you reasonable notice.

You may stop using the Service and close your account at any time. We may suspend or terminate your account if you breach these Terms, if your use creates risk or legal exposure for us or another user, if a connected platform requires it, or if you fail to pay.

On termination, your right to use the Service ends and we may delete Your Content after a reasonable period. Sections that by their nature should survive, including content licenses already exercised, disclaimers, limitations of liability, indemnification, and governing law, will survive.

You agree to defend, indemnify, and hold harmless SalonFawn and its officers, employees, and contractors from any claims, damages, losses, and reasonable legal fees arising out of Your Content, your use of the Service, your violation of these Terms, or your violation of a third party's rights, including the rights of clients who appear in content you publish.

These Terms are governed by the laws of the State of Indiana, without regard to its conflict of laws rules. You and we agree to the exclusive jurisdiction of the state and federal courts located in Marion County, Indiana, and each of us waives any objection to venue there.

We may update these Terms from time to time. If a change is material, we will notify you by email or in the app before it takes effect. The "Last updated" date at the top of this page always reflects the current version. Continuing to use the Service after a change takes effect means you accept the updated Terms.

Questions about these Terms, or about your account, go to support@salonfawn.com.

SalonFawn
Indianapolis, Indiana